Customer satisfaction is my number one priority. If for any reason you are unsatisfied with your purchase or if your order arrived damaged or went missing, please notify me immediately through the contact page.
All of the products sold on this website are shipped via USPS Priority and USPS Priority International mailing service. A flat fee of $10 is charged for all US, domestic orders and a flat fee of $40 is charged for all international orders. Typically 1-2 days of processing time is required to ship orders. Once your order has been fulfilled, a confirmation will be sent to the email used to place the order, along with a tracking number. If you have any questions regarding shipping please use the contact page and I will respond within 24 hours.
Any item purchased from Freedom Electric LLC can be refunded for the full amount of the order, with the exception of shipping charges, within 15 days of your purchase, as long as the items are in new, unused condition and are free of any damage or defect. Please use the contact page to notify me if you have reason to return your purchase before sending anything to the return address:
Freedom Electric LLC
9 Bashon Hill Road
Bozrah, CT 06334
I guarantee all of my products free from manufacturing defects. At any time during ownership, an item ends up damaged or defective, your item can be returned for inspection. After the inspection process is complete and a determination has been made as to the cause of the damage or defect, your item will either be repaired or replaced for a value determined after the inspection.